Denise-Mares

  Welcome to a quick training guide our new feature - Templates for SMS Messaging - now available in Kontak Retriever. Templates are designed to simplify your customer messaging tasks and enhance ...

The Click-to-Call (V2) command is as follows:  GET http://pbx.primevox.net/api/c2c_v2.php?auth=api_key&containerID=CCCCCC&tenantID=TTT&extension=ZZZZ&phoneNumber=XXXXXXXXXX Auth (api_key) is your...

Getting a List of Calls (Call Summary): REQUEST: GET http://pbx.primevox.net/api/call_list.php?auth=YYYAUTHYYY&containerID=CCCCCC&tenantID=TTT&{extra filter parameters, see below} NOTE: All parame...

Sending a Fax: REQUEST: POST https://pbx.primevox.net/api/fax_send.php NOTE: All parameters are Case Sensitive and must be in the BODY of the POST, URLENCODED. auth is the string of text in the p...

eFax Analysis (Raw Data) REQUEST: GET https://pbx.primevox.net/api/reports/raw/efax NOTE: All parameters are Case Sensitive. auth (string) is the string of text in the phone system's Advanced ...

Fetching SMS/MMS Conversation List: REQUEST: GET https://pbx.primevox.net/api/messaging/v1/conversations URL PARAMS: All parameters are Case Sensitive. auth is the string of text in the phone sys...

Real-Time Queues REQUEST: GET https://pbx.primevox.net/api/reports/raw/queue/realtime?auth=&containerID=&tenantID= NOTE: All parameters are Case Sensitive. auth (string) is the string of text ...

Webhooks are useful for receiving events from the phone system, in real-time, in the form of a POSTed data to your own API. Please note, some webhooks are JSON and some are URLENCODED.   ---   SMS ...

Instead of using the national callerID database, we can fetch a caller's callerID information from a 3rd party system or CRM software, as long as they implement the proper API on their side.   Conf...

Yealink T5 Model User's Guide Below is a photo of a Yealink T54W IP Phone. The features, keys, and functions you will learnthroughout this user's guide will be the same across most Yealink T5 mo...