Yealink Phone

A common practice when troubleshooting and provisioning IP devices is the factory reset, or a full restoration of the phone to its factory settings. 

It is important to understand that while factory resetting a phone is a great backup plan if a device is not working properly, all of the localized settings on the device are lost when you factory reset. While you can reconfigure your phones with auto-provisioning or configuration files that can be easily reapplied to the phone, it is important to remember to do so.

How do I factory reset my Yealink Phone?

• Applies to Yealink model TxxG  Phones (T29G shown here):

 

 

          1.  Press and hold down the OK button for 10 seconds.

               Note: For T57 Series, Hold the Redial button for 10 seconds.

-  The LED screen will display a prompt Reset To Factory.

          2.  Select the OK softkey to confirm.

-  The LED screen will display a prompt Reset To Factory

-  Next, the LED screen will display Initializing Please Wait (which can take a minute or even two for completion). AT THIS TIME, DO NOT POWER OFF THE PHONE.

Note:  Upon completion of the factory reset the default password is admin (under advanced settings). See below how to enter it correctly using the keypad.

• If you are having a problem with the default password:

There could be a few reasons that after a factory reset and attempting the default password of admin it will not work. The following is the most possible explanation:

A.  INCORRECT:  Using the keypad numbers "23465" to simply spell out admin is not correct.

B.  CORRECT:  Navigate to Menu > Advanced. Use the keypad to spell out admin as follows: 2 key for a,  3 key for d, 6 key for m, 4 key (3 times quickly) for i, and then the 6 key (2 times quickly) for n.