Denise Mares

What are Star Codes? Star codes are shortcuts for enabling and/or utilizing certain features of your phone system without the use of programmable buttons or searching through menu options.   Voicem...

Yealink T5 Model User's Guide Below is a photo of a Yealink T54W IP Phone. The features, keys, and functions you will learnthroughout this user's guide will be the same across most Yealink T5 mo...

Yealink T33G User's Guide Below is a diagram of a Yealink T33G IP Phone. The features, keys, and functions you will learnthroughout this user's guide will be the same across most Yealink phone mode...

What is Call Forwarding? Call Forwarding will take all incoming calls to a specific extension and forward them to either another extension or an outside phone number.  Please note: all missed calls...

Call Transition Methods There are multiple methods of passing a call from one user to another, the most common of which are "call transfer" and "call parking." Petdesk Phones recommends call-parkin...

  Welcome to a quick training guide our new feature - Templates for SMS Messaging - now available in Kontak Retriever. Templates are designed to simplify your customer messaging tasks and enhance ...

The Click-to-Call (V2) command is as follows:  GET http://pbx.primevox.net/api/c2c_v2.php?auth=api_key&containerID=CCCCCC&tenantID=TTT&extension=ZZZZ&phoneNumber=XXXXXXXXXX Auth (api_key) is your...

Getting a List of Calls (Call Summary): REQUEST: GET http://pbx.primevox.net/api/call_list.php?auth=YYYAUTHYYY&containerID=CCCCCC&tenantID=TTT&{extra filter parameters, see below} NOTE: All parame...

Sending a Fax: REQUEST: POST https://pbx.primevox.net/api/fax_send.php NOTE: All parameters are Case Sensitive and must be in the BODY of the POST, URLENCODED. auth is the string of text in the p...

eFax Analysis (Raw Data) REQUEST: GET https://pbx.primevox.net/api/reports/raw/efax NOTE: All parameters are Case Sensitive. auth (string) is the string of text in the phone system's Advanced ...